The following terms and conditions are the basis of an agreement between you as a customer and us a tour operator.

 

Company name and contact information

Uummannaq Seasafaris ApS

P.O Box 118

Qernertunnguamut B -909

3961 Uummannaq – Greenland

Mob: +299 56 59 82

www.uummannaqseasafaris.gl

info@uummannaqseasafaris.gl

CVR / GER nr.: 12749422

 

 

Insurance

Uummannaq Seasafaris ApS has a product insurance. And we use only boats approved by the Danish Maritime Authority for passenger service with a valid insurance.

 

Booking and purchase

You can book and pay for excursions or activities through our website www.uummannaqseasafaris.gl. Reservations is first finally confirmed when online payment is completed and a screen telling you that the payment has gone through. Via email address you can also book excursions or activities. We need your name, address, email, address and phone number to contact you in case of cancellation of a tour. It is your responsibility to inform us of any changes to your email address. Names of all participants must comply with names of photo identification.

 

Payment

On our website you can pay with VISA, Mastercard, VISA Electron and JCB. We use Quickpay which from the card number and security code automatically finds out which card is paid with. The payment on our website is free of charge. There can be fees that your bank is taking for handling the transfer and Uummannaq Seasafaris have no responsibilities for that. When you make a online payment by credit card, you are always protected against abuse. The data you submint in connection with online purchases paid for by credit card is encrypted (SSL). Neither uummannaqseasafaris.gl or other have the ability to read that data. There can never be transferred an amount greater than what you have approved.

 

 

kort

 

Bank transfer

GrønlandsBANKEN

Imaneq 33

3900 Nuuk – Greenland

www.banken.gl

Registration no: 6471

Account no: 1346803

Swift code / BIC: GRENGLGX

IBAN: GL4564710001346803

 

Tickets

Once we have received your payment you will receive a confirmation email, which is also your ticket to our excursion. You must bring your ticket when you coming on board and the ticket is personal you have to bring photo ID.

 

Cancellations

Uummannaq Seasafaris ApS reserves the right to cancel tours / trips in the following cases. Technical problems on our boat, bad weather, ice conditions, few participants, disease in the crew or in cases outside the Uummannaq Seasafaris ApS control. In these cases the tour / trip the full amount will be refunded. It is only the captain of the boat who makes decisions in these matters. Of course we will also trying to find alternative ways like another time or another date, so it can fit to our guest visit program while he or she is in Greenland.

 

Cancel by costumer

Cancel of a tour / activity before 30 days all bookings of a tour / activity full amount will be refunded.

Cancel of a tour / activity after 21 days before tour / activity start there will be charge 35% of the amount.

Cancel of a tour / activity less than 72 hours before tour / activity start there will be charge 60% of the amount.

 

Delays

Journey to Uummannaq there may be delays in the airlines and shipping. Uummannaq Seasafaris ApS is not responsible for these matters. But we will try to find alternatives if the delays affecting the tour that our customer have ordered and paid for.

 

Luggage & Equipment

You can bring your luggage or equipment with you at your own risk. Uummannaq Seasafaris ApS is not responsible of any damage to passengers carried luggage and equipment.

 

Uummannaq Seasafaris ApS reserves the right to make changes in schedules, prices like (fuel, taxes, etc.)  we have done our best to avoid misprint in our advertisements and in our website, but of course it could occur.

 

Privacy

Personal information is never disclosed to third parties unless you express consent and we never collect personal information unless you have given us this information when registering, buying or participating in a survey, etc. Information is collected on the name, address, zip code, email, gender, age, interests, attitudes and knowledge of various topics.

Personal information is used to complete the purchase or service for which the information is collected in connection with. The information is also used to get more familiar with you and other users of the site. This use may include include studies and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and hobbies.

Contact regarding. personal data

If you want access to the information recorded about you at uummannaqseasafaris.gl, simply contact. Are there registered incorrect data, or you have other objections, you can contact the same place. You have the opportunity to gain insight into what information is stored about you and you may object to the registration under the provisions of the Privacy Act.

Data protection

According to the Personal Data Act, personal information is kept secure and confidential. We store your personal information on computers with limited access that are located in controlled facilities, and our security is checked regularly to determine whether our user information is properly managed, and always bearing in mind your rights as a user. However, we can not guarantee 100 percent security for data transmissions over the Internet. This means that there may be a risk that other unauthorized gaining access to information when data is sent and stored electronically. You give so your personal information at your own risk.

Personal information is deleted or made anonymous continuously as the purpose for which it was collected, terminated. Personal information is stored longer than 12 months after use.

The rapid development of the Internet means that changes in our processing of personal data may be necessary. We reserve the right to update and amend these guidelines for processing of personal data. If we do so, we will correct obvious date for “last updated” at the bottom of the page. In case of substantial changes we will notify you in the form of a visible notice on our websites.

To the extent that processed personal information about you, you are under the Personal Data Protection Act the right to know which personal data can be attributed to you. If it turns out that the information or data processed about you is incorrect or misleading, you are entitled to claim these corrected, deleted or blocked. You can always object to the information about you are subject to treatment. You can also at any time revoke your consent. You have the opportunity to complain about the treatment of information and data relating to you. Complaints submitted to the Data Protection Agency, see. The statutory § 58 paragraph. 1.